Together, let’s make lonely feel less alone

Our mission: reduce loneliness, one conversation at a time

We exist to make connection easier and support more accessible. Our approach blends evidence-informed counselling, peer support, and community initiatives. We focus on practical tools to deal with isolation, gentle check-ins that rebuild confidence, and spaces—online and in-person—where people feel seen and heard. We’re transparent about how we work: clear boundaries, informed consent, and a robust safeguarding policy that protects you and our team. We train volunteers in active listening, trauma-aware care, and crisis escalation. We measure impact through anonymous feedback, wellbeing check-ins, and partnership outcomes with local services—publishing plain-language updates so you know what’s working and why. Ethics guide everything we do: confidentiality with exceptions only for safety risk, data handled with care, and inclusive support for all identities and backgrounds

The story behind the Kind Company Project

Kind Company Project began with a simple truth: loneliness can happen to anyone, and it feels lighter when you don’t carry it alone. What started as a handful of conversations grew into a foundation connecting people with compassionate listeners and qualified counsellors. We built a model that meets people where they are—whether that’s a phone call, a message, or a session with a professional—because the first step should feel simple and safe. Today, we’re focused on impact over hype: more meaningful conversations, faster access to support, and partnerships that turn empathy into action

Meet the people behind the care

Jonathan Riley — Founder & Lead Counsellor

I know loneliness intimately. Not as a concept I studied in textbooks, but as something I lived with for most of my life. It was a quiet, persistent ache that held me back from the fulfilling life I longed for. I searched desperately for answers, only to find surface level solutions that never addressed what was really going on beneath.

That journey of struggle became my purpose. After years of discovering what actually works, I've dedicated my life to helping others reclaim theirs from the grip of loneliness. Through my counselling practice, I've watched countless people transform their lives, finding the deep connection they've been missing.

With an extensive background in psychology, I bring both professional expertise and lived experience to this work. But what truly sets my approach apart is this: I understand loneliness isn't solved by simply "getting out more" or "joining groups." Real, lasting change comes from addressing the root causes and understanding that what we're really seeking isn't just socialisation. It's genuine connection on a deep level.

I founded this organization because I know there is a solution. I've seen it work, time and time again. Every person who walks through my door carrying the weight of loneliness deserves to know that they're not broken, they're not alone in this struggle, and most importantly, there is a path forward.

If you're reading this and loneliness has been your companion for too long, I want you to know: the life you're hoping for is possible. Let's find it together.

My Story of Loneliness: When Connection Feels Impossible

I know what it feels like to be surrounded by people and still feel completely alone. Not just lonely, but fundamentally disconnected, like there's an invisible wall between you and the rest of the world.

I spent most of my life feeling like I didn't belong anywhere. Not in my family. Not at school. Not even in my own skin. I watched others connect so naturally while I felt like an alien observing a species I could never join. The loneliness became so heavy it hurt, a deep ache that followed me everywhere.

People tried to help. Therapists felt sorry for me but didn't know how to reach the core wound. They addressed symptoms and behaviors, but the deep loneliness that shaped everything remained untouched. I turned to addiction to fill the void because it was the only thing that numbed the unbearable feeling of not belonging to anyone or anything.

For years, I thought maybe I was just broken in a way that couldn't be fixed.

But something shifted when I found communities of people who truly understood. Slowly, I discovered that connection is possible, even when it feels impossible. I learned how to address the root causes of loneliness, not just the surface symptoms. And now, I've dedicated my life to helping others find what I found: a way through.

[Read My Full Story]

Because if you're carrying this kind of loneliness, you deserve to know you're not alone in it, and more importantly, there is a path forward.

Voices we’ve walked with

Committed to safe, ethical support

Frequently Asked Questions

We offer three pathways: confidential low cost counselling with qualified professionals, peer-led listening sessions, and community connection activities. We’ll help you choose what feels right for you

Your conversations are confidential and handled with care. We only break confidentiality if there’s a clear risk of harm to you or others, following our safeguarding policy. We use minimal, secure data and explain your options and rights in plain language before you begin
Reach out via our contact form to book a free introductory chat. We offer low-cost and sliding-scale counselling, with some fully funded sessions depending on availability

We want you to get the most out of your session, so we ask for payment in advance so that we don’t have to waste valuable counselling time processing payments.

Our mission is to make counselling affordable for all people, so we use Acuity and Stripe to keep costs low for you. Data that passes through Acuity is encrypted. All connections from the browser to the Acuity platform are encrypted in transit with TLS SHA-256 and RSA Encryption. Stripe also has the most stringent level of certification in the payments industry. Stripe maintains a high level of security by utilising best-in-class security tools and practices.

If you are considering therapy, or if you are about to have your first therapy session, you may be nervous, skeptical, or downright frightened about starting. Most people have a natural fear of the unknown, which may be contributing to your feelings. It is completely normal to be nervous about beginning therapy, especially if you have never engaged in therapy before. After all, anything new and unknown can be a bit anxiety-provoking. The Kind Company Project always endeavours to provide a warm and understanding environment in which to help people feel more comfortable. After your session, we give you resources to help you on your journey outside of sessions.

Generally, counselling typically involves a few weeks of relatively intensive treatment, followed by as many maintenance sessions as you and your counsellor feel is appropriate.

There is no need to prepare anything specific prior to your initial appointment. It can however be helpful to think about what you might want to talk about in the sessions. If you have areas you would like to target, think about describing these. If you have goals for improvement (in your relationships, work, or self-esteem, for example), bring them to your first session, as well as any obvious obstacles or barriers you are aware of.

After making your first appointment you will be sent an introductory email confirming your appointment date and time. At the beginning of your first session your practitioner will briefly run through important information with you. This will include basic personal information (such as your name, date of birth, address and contact details) and a consent form that cover issues such as confidentiality, fees and other important information about sessions.

The remainder of the session is spent discussing the issues that have brought you into therapy. As well as developing a thorough understanding of your concerns, your practitioner will explore relevant background history, for example, information about your family, social relationships, work history and any past counselling that you have done. Based on this information we will begin to help you to understand more about what might be triggering and maintaining your current issues. If time allows, we will also work with you to develop a collaborative and flexible plan for future therapy sessions.

It’s OK we know life can get busy so we ask that you give us at least 24 hours notice of any cancellations so that we can refund you as soon as possible. Any cancellations made with less than 24 hours’ notice will be charged the full session fee.

The Kind Company Project is flexible, and we want to help you in any way we can, so speak with your counsellor; they may be able to schedule another appointment without charging you any fees.

Yes, some of our counsellors are available for evening and weekend appointments.

The Kind Company Project offers confidential, nonjudgmental support by developing a collaborative relationship with you, helping you to identify and define issues, and providing holistic counselling and coaching support to help you gain insights, explore options, set goals, make decisions and take action. The counselling process is focussed on you as a whole person. Each session is tailored around what has brought you to counselling, and what you hope to get from it.

Be open and honest. Your practitioner welcomes feedback, and it can help them to better understand your situation, goals and needs.


Commit to the process. Therapy requires you to be active in sharing, contributing and trying new strategies. Try to minimise disruptions to your attendance of sessions, as this can slow progress.


Keep a diary. Noting the important lessons and realisations you experience during therapy can be very helpful.


Explore with your practitioner what are realistic expectations from treatment. Change can take time, and at times treatment can be very challenging.


Talk with your practitioner about what is helping and what is problematic. This allows your practitioner to adjust therapy to best suit you. Therapy is collaborative and guiding your treatment is a shared responsibility.


Practice new skills between sessions. Just like learning a musical instrument, significant and lasting improvements can only be made with consistent, dedicated effort.

Reach out when you’re ready

Share a few details and how you’d like us to contact you. We typically respond within one business day. If you’re in immediate danger or crisis, please contact your local emergency services or a crisis hotline in your area. You don’t have to do this alone